All our products pass several tests during production. We do real tests of continuous hours of use to ensure there are no defective electronic components. On the other hand, technical sound measurements are made to determine the entire set of electronic components is working properly and that the frequency spectrum and signal processing are the ones we have designed. All these tests are necessary to guarantee that our products are ready for the customer.
Xtonebox offers a 2 years warranty on our products. Tubes, speakers, and reverb tanks carry a 90 day warranty and are subject to the same terms and conditions as following.
Any products found to be defective within the applicable period will be replaced. Without any charge provided that:
- The product was not modified, misused, abused, improperly maintained by any person not authorized by Xtonebox.
- Failure resulted from a defect in material or workmanship and was not damaged due to use other than its intended use.
- The product was not used in abnormal, excessive, or unusual operating conditions.
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